On This Page
This page explains exactly how Adelaide handyman services how it works on our platform — for customers and tradies alike. No jargon. No fine print buried at the bottom. Just a clear, honest explanation of what happens from the moment you submit a request to the moment the job is done.
We are matchmakers, not providers. We do not own tools, employ tradies, or take a cut of the job. We connect Adelaide homeowners who need work done with verified local handymen who want to do it — and we built Adelaide handyman services how it works this way because the old system was broken for everyone.
The old way vs our way
This is why we built Adelaide handyman services how it works differently. Side by side.
Adelaide handyman services how it works — for customers
You have been ghosted before. Here is how we make sure that does not happen again.
Tell us what you need — takes under 2 minutes
Enter your suburb, describe the job, select urgency (standard, urgent, or emergency), and your preferred date. No account needed. No profile to set up. Just the job.
Your details are secure and private — shared only with the tradie we match you with. Nobody else sees them. This is Adelaide handyman services how it works from your very first step.
We find a verified tradie in your suburb
Our Adelaide handyman services how it works platform sends your job by SMS to approved handymen who are available and working in your area. The first to accept gets the job — yours alone.
Every tradie in the network has a verified ABN and has been manually approved before they ever see a lead. No unvetted strangers. No listings you have to guess at.
Your tradie contacts you — ready to work
Once a tradie accepts, they receive your contact details and call or text you directly. No platform on the line. No waiting for a quote from a bot. A real person, ready to go.
Everything from that point is between you and the tradie. We make the introduction — the rest is theirs. That is Adelaide handyman services how it works in three steps.
Adelaide handyman services how it works — for tradies
"You showed up in the rain, the heat, the wind. You've paid for leads that led nowhere. You've been burned by platforms that took your money and gave nothing back. This is built differently. And this time, it actually is."
Apply and get approved
Fill in the Join as a Tradie form. We check your ABN live against the Australian Business Register and review your application manually. No auto-approvals. If you pass, you are in. If you do not, we tell you why.
Receive job leads by SMS
When a customer submits a job in your area, you get an SMS with the details — suburb, job type, urgency, preferred date. No app to download. No dashboard to check. Your phone is your platform. That is how Adelaide handyman services how it works for tradies on the ground.
Reply 1 to accept — first in gets it
If you want the job, reply 1. First to accept gets the customer's contact details immediately. Call them, confirm the job, do the work. If the job does not suit you, ignore it — there is no penalty.
Keep every dollar — leads cost you nothing
This is the part that matters. That lead just landed in your inbox for free. Not $5. Not $12. Not a shared fee split between five of you. Free. Quote the job, do the work, keep everything you earn. We are not in your pocket. We never will be.
Behind the platform
What makes Adelaide handyman services how it works different from everything you have tried before.
ABN verification — live
Every tradie's ABN is checked in real time against the Australian Business Register at the moment they apply. Inactive ABN? They do not get in.
SMS dispatch — no app required
Jobs go out by SMS to verified tradies in the right suburb — this is core to how Adelaide handyman services how it works. Reply 1 to accept. Fast, simple, works on any phone.
No commission — ever
We take zero percentage of any job. The tradie and customer agree on a price directly. We do not see it, touch it, or know what was charged. The money is theirs.
Manual approval — no auto-signups
Every tradie is reviewed by a human before being approved. We keep the network tight because quality matters more than volume. Customers are never matched with someone unverified.
Exclusive leads — not shared
One job. One tradie. The first to accept gets the lead exclusively. No five-way race. No paying for a contact that four other people also received.
Job reference numbers
Every job is assigned a unique ID. If there is ever a question about timing, contact details, or status — both sides can trace it using the same reference.
What does it cost to receive leads?
Nothing. Leads are free. Forever.
This is the part most tradies do not believe the first time they read it — because they have never seen it before. Every lead our Adelaide handyman services how it works platform sends you costs you nothing. Not $5. Not $15. Not a shared fee split between you and four competitors. Zero.
We made this promise when we built the platform and we will never break it. The old model — paying per lead with no guarantee of a job — was broken and unfair. You have been burned enough times. We are done with that system.
What this means in practice: a job comes through from a suburb you cover, we send it to you, you accept or ignore — and regardless of what you decide, you paid nothing. If you win the job, great. If the customer changes their mind, you lost nothing. That is how it works now.
For licensing requirements in South Australia, visit sa.gov.au or Consumer and Business Services SA.
Disputes & fair play
Because leads are free, disputes on this Adelaide handyman services how it works platform are not about money — they are about accountability. We hold both sides to a standard, and we take complaints seriously on both sides.
Tradie raised a dispute
Invalid contact details, a customer who never responded, or a platform delivery error — flag it within 48 hours. We investigate every one. We are on your side when you are right.
Customer raised a dispute
If a tradie accepted a job and then ghosted — we need to know. That behaviour does not belong in this network. We take every genuine complaint seriously and act on it.
What we cannot do
We are a matching platform, not a regulator. We cannot enforce a quote or resolve disputes under consumer law. For that, visit Consumer and Business Services SA.
Fair play is the foundation this platform is built on. Leads are free — so the only currency here is trust. We protect it on both sides. That is how Adelaide handyman services how it works — and it will not change.
The lead gen industry was broken. We fixed it.
Free leads for tradies. Honest quotes for you. That is Adelaide handyman services how it works — and we are not changing it.