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A real person reads every message we receive. We will get back to you within one business day — usually sooner. No ticket number. No automated reply. Just us.
What happens now
Your message has been received and will be read by our team — not a bot, not a ticket system, not an auto-responder. We aim to reply within one business day. Disputes and urgent messages are handled first.
Keep an eye on the email address you provided. Our reply will come from there. If you do not see it within 24 hours, check your spam folder — and if it is not there either, reach out again and we will find it.
While you wait
Need a handyman urgently?
Do not wait on our reply. Submit a job request directly and we will match you with a verified local tradie straight away.
Request a HandymanWant to join the tradie network?
If you are a tradie, the fastest way to apply is through the Join as a Tradie page — not via the contact form. Applications go through a separate review process.
Join as a TradieHave a common question?
Our FAQ covers billing, lead disputes, suburb coverage, tradie vetting, and more — you might find your answer faster there.
Visit the FAQ